SenseMaker™ is one of the few software systems to be built on basis of natural rather than management science. It is designed to augment rather than replace human decision making.

SenseMaker™ is supported by the open source Cognitive Edge methods and the unique Cognitive Edge Network of consultants, academics and other practitioners across the world. It has the ability to form a bridge between formal structured systems in an organisation and the free tagging of social computing. It enables serendipitous un-biased encounters with data in the context of need.

As such it has general utility and complements existing systems in most organisations.

The software and linked methods allow the collection and tagging of multiple sense-making items which can be anecdotes, pictures, web sites, blogs and other forms of unstructured data. These items can be also linked to more traditional systems such as content management.

The tagging provides sophisticated metadata which can be used to provide quantitative research material, as well as measurement systems and impact analysis. Visualisation tools, linked to methods and models, permit users to sense complex patterns and anomalies that would not be visible to conventional analysis.

It is a pre-hypothesis based research tool, a knowledge repository and a decision support system in one coherent package.